2020 - present
UX Research & Strategy
3M (Safety & Industrial Group)
Minneapolis/Remote
User advocate setting groundwork to grow UX maturity of new software development team in 3M’s Automotive Division.
• Project management & UX strategy leadership
• Custom mixed method user research studies
• Mapping of services, ecosystems, & processes
• Co-creation activities with internal and external partners
2018 - 2020
Design Thinking Coach
INSEAD Intl. Business School
Singapore/Remote
Coaching international business executives by translating design principles into business potential. Worked as hands on workshop coach in Singapore and online coach, globally.
2018
Design Thinking Coach
NASA Jet Propulsion Laboratory
Pasadena
Designed a series of brainstorming workshops to advance proposals within the Robotics & Manipulators group.
2018
Design Strategy
Coaniquem Foundation
Santiago, Chile
Created strategic framework for nonprofit charity thrift stores focusing on sustainable practice, volunteer support, and media outreach helped to expand impact in Chile.
2017 - 2020
Student, Design: Social Innovation
ArtCenter College of Design Pasadena
Studied full product development process with wide range of hands on experiences. Specific emphasis was placed on my passions of service design, prototyping, and sustainability. Graduated with honors, including 2019 Student Leader Award.
2009-2017
Service provider, Sales
Spa Aesthetics Industry
Minneapolis, Los Angeles
Practitioner of premier aesthetic and bodywork services and trainer of organic skincare products. Created personalized user experiences though designing treatment plans focusing on desired outcomes. Maintained loyal clientele.